Question 1

What documents do I need to rent a car in Japan?

Accepted Answer

Three items: your home licence, an accepted International Driving Permit or official Japanese translation, and your passport. Originals must be shown at pickup.

Question 2

Which side of the road does Japan drive on?

Accepted Answer

Japan drives on the left with the steering wheel on the right. Spend your first 30 minutes on quiet roads.

Question 3

Do I need an ETC card?

Accepted Answer

Not mandatory, but strongly recommended for any expressway driving. Tolls are settled when you return the car.

Question 4

What is a MapCode?

Accepted Answer

A numeric code used by Japanese in-car navigation systems — more reliable than entering a Japanese address.

Question 5

Where should I book my Japan rental car?

Accepted Answer

Compare cars, insurance and pickup locations and book online with holioo.com.

Question 6

Which rental insurance should I choose?

Accepted Answer

Basic cover is usually included, but an excess and a Non-Operation Charge still apply. Most travellers add the excess-waiver option.

Question 7

Is a digital translation accepted?

Accepted Answer

No. A valid paper original is required.

Question 8

Is a deposit required?

Accepted Answer

Most companies place a credit-card pre-authorisation, released after a clean return.

Question 9

Can I drive in Hokkaido in winter without snow experience?

Accepted Answer

Yes, but shorten daily distances, avoid night driving and blizzards, and stick to main roads. If a heavy snow warning is issued, change your plans.

Question 10

Do I need to fit snow chains myself?

Accepted Answer

Winter tyres are often bookable in snow regions, but availability varies by area, season and branch; confirm them on the reservation. If chains are mandatory and you lack suitable equipment or experience, reroute or stop.

Question 11

Do I need police for a small scratch?

Accepted Answer

Yes. Reporting to police is a legal requirement, and without the certificate insurers will not process the claim.

Question 12

Is the waiver compulsory?

Accepted Answer

It is optional, but repair costs and the NOC are high in Japan, so most travellers take it. You can choose a plan that includes it when booking on holioo.com.

FAQ

Planning a road trip in Japan?